We are looking for a team assistant (m/f/d) on a part-time or full-time basis.

The Erlangen Tourism and Marketing Association (Erlanger Tourismus und Marketing Verein e.V.) is the tourism organization for the city of Erlangen, which boasts over 600.000 overnight stays annually. It fulfills key tasks such as providing tourist services, tourism marketing, organizing conferences, and networking and promoting the hotel industry. The association's purpose is to foster Erlangen's economy and tourism, including retail, gastronomy, and services, with the goal of strengthening Erlangen's position as a business location within the region. The Erlangen Tourism and Marketing Association operates jointly with the City Management Erlangen Association (City-Management Erlangen e.V.) as VisitErlangen. The City Management, an independent association that has successfully marketed Erlangen as a shopping destination for many years, serves as the contact point for service and retail businesses.

Your area of responsibility:

Providing advice and support to guests and citizens through oral and written correspondence.
General to company-specific administrative tasks
Planning and organization of city tours and tourist offers
Project-related tasks in the areas of events, marketing, public relations, sales and distribution
General office and service tasks

Your profile:

Friendly, service-oriented, communicative demeanor and enjoyment of interacting with people
Very good German language skills
Additional languages are an advantage, but not a requirement.
Teamwork skills, reliability and willingness to work project-related hours
Good computer skills and confident use of MS Office programs.
Negotiation and communication skills in dealing with customers and partners
Interest in tourism, culture, urban history and regional cooperation

We offer:

A varied and interesting job in a small, friendly and dedicated team
Professional workplace equipment
Training opportunities to promote personal and professional development
Attractive remuneration according to TVöD pay grade EG 6 and an annual bonus payment
30 days of vacation and additional paid days off
An additional pension scheme for public service employees
Discounted VGN ticket/D ticket

We look forward to receiving your informative application documents by February 20, 2026, preferably by email to the following address: christian.frank@etm-er.de

For questions regarding content, please contact Managing Director Christian Frank.

Job offer: Team Assistant (m/f/d) part-time or full-time